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COVER
STORY
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Images To Grow By- Selling the category means
identifying with what people want.
Images
of pyramids make us think Egypt, and images of gondolas make
us think Venice. Why do these images stir our minds to think
beyond their simple content and see more, perhaps even feel
more intensely about them than their content alone warrents?
Early next April many of us will pack our bags, our wares,
and some sense of industry and head to Las Vegas, the image
capital of the world, for the Futon Expo and Specialty Sleep
Show. This desert town, which was built on a foundation of
gambling, glamour, glitter and greed, has become a major center
for trade shows and conventions of every kind. With its focus
on imagery, Las Vegas lures us by its collective power to
visually excite the senses with full size pyramids, replicas
of Italian lakeside towns, New York skyscrapers, Venetian
canals, and believe it or not its own Eiffel Tower. The eye
gate has always been the key portal to getting peoples
attention, keeping it, and then selling them something, or
as the case can be made in Las Vegas, just taking their money
without selling them anything.
Images are the driving force behind many of the worlds
greatest ad campaigns. From the pink panther to the pink energizer
bunny we are bombarded with thousands of images as we read
magazines, watch our favorite TV shows and movies, and attend
the visual feasts of the stage, concert hall and ball park.
All these powerful images are crafted for a purpose. Those
purposes range, as already stated, from advertising and marketing
campaigns that seek to introduce us to products and hopefully
get us to buy, to family pictures and portraits of loved ones
that we cherish and view again and again so we can enjoy happy
memories of events from the past. But whatever the reason,
images are powerful tools that not only communicate their
basic content but can also deliver an emotional punch right
between the eyes and into the subconscious mind. It is this
emotional engagement that gives the image its greatest power.
Why do we attach such significance to images? What is it
about that picture of our parents that makes us smile, or
that guy saying Wassup? on the beer commercial
that makes us laugh out loud? Its all about a common
experience I call identification. We see, we identify,
we react.
Identification is the reason automobile companies typically
show you only their car speeding down a desert road. Their
car is shiny, fast, and oh so right. Identification is the
reason restaurant chains show you happy people eating and
drinking with other happy people in their restaurant. The
food is perfect, the wine is perfect, and their customers
are perfect
hey, they are you. Identification
is the reason Pottery Barn, Crate & Barrel, and every
other catalog and internet merchant spends thousands - even
millions - of dollars on great photographic images of their
products in action. They take the greatest care to be sure
they are all dressed up with somewhere to go, that somewhere
being your house via their delivery service.
Images can evoke an emotional response, prompt identification,
and make us feel something that can drive us to
think and even act differently than we did or even could have
before we encountered them. Images can become powerful icons
that add great value to their creators and owners
brand equity. Images allow marketers to present, establish,
gain mind share, add value, and sell products to consumers
who judge them and their products by the quality, clarity,
distinctiveness, and creativity of those images.
During the past few years the Futon Association has commissioned
me and a team of PR Professionals at Shandwick USA to orchestrate
and produce photos for the industry consumer PR program. The
seven year program, which has had some critics, has garnered
some 400 million impressions, at an average cost of about
$.25 per thousand. The (PR) industry average is about $1.25
per thousand.
The photos show futon (sofa-bed) furniture in its best possible
light. From John Crums Manhattan penthouse shots of
1996 to this years very cozy, yet very large living
room extravaganza from Kreber Enterprises, each shot paints
a picture not often communicated by futon furnishings. These
are real rooms with real lives of their own. People live here,
people rest here, people play here, and people sleep here.
Comfort, contemporary style, quality and value were the key
threads we tried to weave together for each shot. I do want
to acknowledge all the manufacturers who donated their products
(and the shipping costs) to help bring it all together.
Bottom Line: Dont allow yourself to discount any of
this because it is the futon industry that created it. Dont
let anyone tell you that these images are any less valuable
because they dont feature products you sell in your
store. When was the last time you drove your silver BMW at
100 miles per hour through a golden desert at night? Images
are meant to help make a connection with people, an identification
with what people feel about themselves and their lives. The
images displayed here are designed to help consumers make
the connection and identify themselves with an image that
feels at home in their world. Images that allow them to see
futon furniture in its best possible light. They are images
to grow by.
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