COVER
STORY
. . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . |
Futon Frames Today - raising
the bar begins by picking it up
Futon
frames have been and always will be at the center of the
industry that has grown up around them. The mattress may
be the soul of the category, but the frame is at its heart.
Futon frames started out as a simple way to get the foldable
futon mattress off the floor and give it a platform to do
its dual purpose thing. The early frame designers and manufacturers
saw the utility and value of the mattress and were convinced
that getting the mattress off the floor would prove to be
their vehicle to business and personal success. Most were
true entrepreneurs that got their start in business from
doing their own thing. Corporate they were not, but pioneers
and innovators rarely get their start in a cubicle.
Like the early futon mattress pioneers, futon
frame makers started by building hand crafted product created
for a discerning shopper who was interested in a simple
design and the aesthetic value of solid wood and hand made
quality. Some worked in pine and maple while others worked
in cherry and oak. It was 1983 and all was good, maybe too
good. Business began to boom for the futon category and
a series of events took place that both propelled the category
into the furniture industry limelight and, in my humble
opinion, started a pattern that continues to dog us to this
very day. Frames began to be sold in huge numbers, but companies
often sacrificed quality and value at the altar of price.
There have not been many categories in the
home furnishings industry that have gotten the kind of microscopic
coverage and attention the futon furniture category has.
Perhaps it was the convergence of the futon explosion, my
personal interest in the category, and the desktop publishing
revolution. In any case this publication has attempted to
chronicle, in some detail, the history of the category.
With this mission in mind we asked the top futon frame manufacturers
the following questions (two cover today, two tomorrow,
and one covers the numbers from the manufacturers perspective):
1. What is your company doing to directly compete with motion
furniture and the traditional sofa bed? 2. What new innovations,
designs, or ideas is your company bringing to market this
year? 3. What is your companys best selling frame
by price point and style? 4. What can the industry do to
help itself to a greater market share and/or higher margins?
and 5. What do you see happening in the next two years with
the whole category? Here are their responses.
What are you doing to directly compete
with the traditional sofa bed?
Its simple, said Mark Schlichter
of August Lotz. Building a quality product with an
innovative style and look is the only way to go. Schlichter
also said that if we are going to compete with real furniture
we must build real furniture. He obviously believes in backing
up his words with action. Other manufacturers agree. We
have always designed our futon frames with a traditional
setting in mind, said Janet Moran of The Bedworks
in Bangor, ME. We find that these classic elements,
combined with quality workmanship, and a wide variety of
finishes allow our futon furniture to compete with traditional
upholstered furniture at retail, she said. Were
positioning our (futon) frames to compete head to head with
todays sofa beds, said Sean Pathiratne of Lifestyle
Solutions by Elite. Our products simply out perform
todays sofa sleepers. Also, we are always looking
to make products that are more functional and create new
avenues of distribution to an even wider market, he
said.
One theme for those who gave a positive answer
focused on a philosophy of quality first and cost second.
Weve tried to make our futon furniture look
like a conventional couch or sofa, said Brian Donohoo
of Strata Furniture, Hoping consumers will see our
furniture first as a couch and then notice the added convenience
of the sleeper function. (Donohoo did not respond
to the price question.)
Some use innovation to attack the traditional
market. We will be introducing our new remote control
futon sofa bed at the October Highpoint show, said
Bob Pecoraro of LA producer Big Tree. Marcus Grimm of United
Sleep Products, the Simmons Futon licensee, spoke directly
to the motion market. During the April market at High
Point, we actually showed a prototype motion-glider futon.
When the retailers are ready for a motion futon, Simmons
will be ready.
Others focus on structural details. I
cant believe that many (specialty) retailers dont
understand what mortise and tenon joinery is, said
Bob Thomas of Bluestone Mills. We can clearly differentiate
our products by demonstrating how this joinery adds to the
integrity and value of the frame. Thomas also uses
the joinery story to add value and help his retailers justify
any price objections when his product is compared to other
frames in a local market.
One newcomer to the futon category, St. Charles Furniture,
has taken a very traditional single unit approach. Our
futon units come packaged in a single box as a single SKU-
like that of a sleeper, said Erika Alix, VP of Marketing.
This single SKU has been a phenomenal tool in selling
the futon category into the traditional furniture stores,
she said.
Other frame makers see little or no comparison
between futon furniture and the traditional sofabed. We
learned a long time ago that its really a waste of
time trying to sell component futon furniture to traditional
furniture retailers
the stores that carry motion and
sofa beds, said Mitch Wapen of Lofa Sales in Montreal.
Worrying about motion and traditional sofa beds is
counterproductive. In other words, we can achieve our goals
simply by targeting futon and bedding stores, he said.
Eddie Alala of Hickory At Home, a division
of components supplier Hickory Springs, pointed to the fact
that his company is not focused on competing directly at
all. We want to allow the consumers an opportunity
to experience the styling, functionality, and price points
offered by futon frames and determine for themselves if
this product fulfills their specific needs.
It is really up to the retailer to
advertise, merchandise and sell futons at a level comparable
to motion furniture and traditional sofa beds, said
David Lee of Adonis Furniture in Oakland, CA.
Hot
Price Points
&
Hot Styles
High
Wholesale
Price Point:
$500±
Low Wholesale
Price Point:
$29
Average Retail
Price Point:
$499-$599
Web Survey Average*:
27% @ $299
26% @ $399
23% @ $499
24% @ $599+
Hot
Styles:
Mission/Craftsman: #1
Sleigh: #2
* These averages are compiled from the web
survey at futonlife.com. Click
to see.
|
|
They (retailers) need to put the frame, mattress,
and cover together in packages that appeal to their customers.
In my opinion the war for the hearts and minds of the consumer
is fought at the retail level, he said. Lee also added
that he sees retailers selling at price points from $299
to $699 all day long.
This first question revealed some serious
polarity of thought and philosophy among the manufacturing
sector and led me to the conclusion that this issue is more
complex than I had first anticipated. Sig Gordon of At Home
Furniture in DC summed it up best. While we (in the
futon business) recognize that we are competing against
motion and sofabeds, we dont sell or sales train that
way. We need to train retail sales people to sell the advantages
(inherent in the component nature) of futon furniture. The
more they know about the product, and the better they can
communicate that information to the consumer, the better
chance they have at getting a customer to buy from them
and not Jennifer Convertibles.
Whats New The focus of the whats
new question centered on new styles and some interesting
new features. Heres a quick review: August Lotz
Select A Grid system allows the retailer to
offer the consumer an array of options with a changeable
snap-in arm section. The system allows for both lower on
hand inventory for the retailer, and more options for the
consumer. Lotz is also introducing a new home office suite;
The Bedworks introduced a new line of painted frames all
with a sleek lacquered finish; Lofa Sales is producing some
awesome new room setting photography for marketing their
products; Simmons will refine the motion glider futon, and
is currently producing futons under the BackCare name. The
BackCare futons are much livelier, and are aimed at the
customer seeking a more springy feel.
The most innovative product I have seen lately
is Mike Gallawas Night & Day Snapper
mechanism. We have two patent pending innovations,
said Gallawa. One is our patent pending Sea
Horse quick assembly track system, and second is our
patent pending front operating Snapper mechanism.
The frame components allow the consumer to literally snap
the seat and backrest into the frame base for a quick assembly,
and an incredibly smooth and simple conversion operation.
How Can We Gain Market Share & Whats
In Our Future
The answers to the last two questions are
combined here in the conclusion. Perseverance was one theme
that rang true for many of the respondents. Keep advertising,
keep innovating, and keep the quality up, said Alan
Bowden of Knockdown Frameworks. Bowden added that no matter
where the economy goes futons outperform their counterparts
at every level. Exploit the natural features futon
sofabeds offer, said Sean Pathiratne. We need
to continue to promote features and benefits instead of
price, price, price, said Bob Thomas, of Bluestone
Mills. And lets not forget, this is a living
room product, not a bedroom product.
We know how well the product works, and if furniture
stores give it some respect it will work for them,
said Mark Schlichter of August Lotz, a premium frame manufacturer.
We see futon furniture taking more and more market
share from the sofa sleeper. If we all do our jobs we will
penetrate the traditional furniture store. Others
referenced a recent article in Furniture Today that showed
a higher propensity to buy for futon shoppers over sleeper
shoppers.
Another major theme was concern about (and
a desire to change) the current overall positioning of the
futon furniture category. We need to change the perception
of the word futon. As long as the public thinks that futon
furniture is cheap, the baby boomers that are our target
market will stay away in droves, said Mitch Wapen
of Lofa Sales.
I think the industry needs to focus
its market effort on changing consumers perception
of futon furniture. From our experience people view futons
as something you had in college. The reality is there are
numerous frames out there that look as good as any couch,
and the industry needs to upgrade its image to this reality,
said Brian Donohoo of Strata.
Janet Moran of The Bedworks agrees. We
need to do more to identify futon furniture as living room
furniture, showing complete suites, matching couches, loveseats,
chairs and tables
concepts that help the consumer
envision this furniture in their living room or family room.
In many ways, we think the industry
has become too complex. We all like to think that more options
are what the customer wants, but this isnt always
the case with futons. At Simmons Futons, were working
to create product simplicities, said Marcus Grimm.
Erica Alix of St. Charles agrees. Our success with
futon furniture is proof positive that the more you can
simplify the product itself and thus reduce the number of
SKUs it takes in the warehouse, the more palatable it is
to the conventional furniture dealer.
Its all about raising the bar
and getting the public to understand that this product its
not for just college kids anymore, said Bob Thomas.
As a reporter my next logical question was,
What will be the platform for these changes?
We are still a very fragmented group, said Bob
Pecoraro of Big Tree/Big Sleep. We need greater participation
by everyone, myself included.
In the end everyone seems to understand the
problems we face and even some of the solutions which would
help change our image in the marketplace. But without a
clear and well defined plan, and the unity of leadership
in the industry to make it all happen we may find ourselves
unable to reach the potential our hearts and minds tell
us this product should and could attain.
Erica Alix, a ten year furniture industry
veteran added, I hope the category continues to raise
the bar where quality, innovation and price are concerned,
and not kowtow to the belief that cheaper is better. That
line of thinking would be the ultimate demise of the category
itself.
Stay tuned.
FL
Back to Top