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THE ROAD NOT
TAKEN
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by Dave Garretson
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The
Futon Phrase Book
Last time we were together we looked at the futon dictionary.
Now, for those who wish to pursue their studies, I present
the futon phrasebook.
Now you will be able to converse with customers and suppliers,
and for the first time you can actually understand what they
are saying to you
It will be almost as if you are speaking
the same language!
Things customers say to retailers:
Just looking! Means I am afraid of salespeople.
Please leave me alone or I might cry.
Just down the street. Phrase used by college
students to describe the location of their 4th floor walk-up
apartment, which is sixteen blocks away in a no parking zone
and they want free delivery in twenty minutes.
Ill come back with my husband. What
women say when they are too polite to laugh at your price
themselves.
Ill have to go home and measure.
What people say when they suspect that their room is too small
to fit around your futon.
I dont want to spend a lot of money.
Means I dont know anything about the futon product I
am buying, and Im afraid to admit it.
My wife is the one with questions, not me.
Means I may look like a grown man, but I am afraid of salespeople.
Humor me by explaining this product to my wife in a way that
I can understand.
Im sure this futon will fit in my van.
What customers say when their vehicle is full of passengers,
groceries and old junk.
Will you sell the futon mattress without the frame?
What customers say when their discount store futon mattress
is completely flat but the frame didnt break yet.
Is this your best price? Means I thought
I should ask something and this was the best question I could
come up with.
Will you accept a personal check? Its
almost closing time and you look desperate to make a sale,
even if my check is worthless.
Things manufacturers say to retailers
This futon frame is made from a 100 percent Malaysian
medium oak-like hardwood. What factory reps say
when they have absolutely no idea what wood the futon frame
is made from.
You say the check is in the mail? What
credit managers say when they are struggling to keep a straight
face.
Thats a new one on me. You are the very first
retailer to complain about that. Apparently you
havent heard about the pending class action law suit.
Our web site is strictly for the trade.
The trade of merchandise for money.
We are very selective about opening new retail accounts.
We tried to sell to your competitor across the street, and
if they ever return our phone call, we still might.
Hi, this is just a friendly reminder.
The bombers are in the air.
FL
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