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INDUSTRY
UPDATES
Rubber Match, Inc. Celebrates 30th Anniversary
Night and Day Furniture Adds Shoefittings ‘Bronze’
Big Tree Expands Reach With New Greensboro Distribution
Center
Strata, SIS, & Otis Bed Align At Tupelo
Bourne’ International Introduces Partners
In Retail
Premium Futon Mattress Sales Soar
Gold Bond, Adonis, & SIS NOW in High Point
IHFC Main Building
Simmons Futons Ignores “Out of the Box” Thinking
Rubber Match, Inc. Celebrates 30th Anniversary
In a proud statement issued from their company headquarters,
Rubber Match, Inc. announced that 2003 is the 30th Anniversary
of the founding of their business. The company was started
back in 1973, the same year Xerox introduced the color copier.
The average American income was $12,965, a new car cost $3,950
and a gallon of gas was only 40 cents. The FDA was hard at
work requiring national food labels on all food products.
What Else Happened in 1973?
Women triumphed again in “The Battle of the Sexes” as tennis greats
King and Riggs battled it out. King took the victory with straight sets. Viewers
everywhere anxiously watched the much publicized event.
Favorite television shows this year included: All in the
Family, Sanford and Son, Hawaii Five-0, Maude and Bridget
Loves Bernie. You didn’t see as many
diet pill commercials on TV; the FDA recalled all diet drugs containing amphetamines.
Yes, when you think about it, things have changed a lot in
30 years. But, after all this time there are some things
which have remained the same.
One good thing is that Rubber Match, Inc. is still around
and thriving after 30 years of hard work and lots of dedication
by everyone involved… and
most importantly, caring about customers who helped them reach this milestone.
Rubber Match, Inc. is located in New Haven, CT, is owned
and operated by George Zito.
You can find out more at: www.rubbermatch.com.
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Night and Day Furniture Adds Shoefittings ‘Bronze’
Night and Day Furniture has now added the Snapper (snap-on
assembly and front operation) to their standard wood frames
as well as to their popular rattan line.
“The great demand for Shoefittings, beyond just our premium line made this
an obvious next step for us”, said Mike Gallawa. And to keep the concept
simple Mike is calling Snapper (on its own) Shoefittings Bronze. “The full
Shoefittings system (with both Snapper and Sea Horse) is Shoefittings Gold,” he
said.
Okay, that’s easy but isn’t something missing here?
“You are right! Silver! Stay tuned,” added Gallawa.
For more information on Night & Day
Snapper mechanisms and futon sofa sleeper frames contact
them at 360-573-3309.
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Big Tree Expands Reach With New Greensboro Distribution
Center
Big Tree and Big Sleep of Commerce, CA recently opened
a new Greensboro, NC distribution facility rounding out a
strong presence on the East Coast. “We opened our Lancaster,
PA distribution facility last August, and have followed that
up with this new warehouse in Greensboro,” said company
representative Bob Pecoraro. Big Tree is one of only a few
major manufacturers still producing product here in the United
States, as well as being a major importer of futon sofa sleepers,
mattresses, bedroom furniture, casegoods and accessories.
Big Tree is also about to move into a new corporate office
facility, where they will continue to design and produce
products for their growing number of specialty, traditional,
and club store customers.
“We are also moving into a larger showroom for this fall’s High Point
market,” Pecoraro said. The new 3,300 square foot space at #217 Centerpoint
is almost double the size of the firm’s former space in the same building. “We
are very excited about bringing our brand of products to this new showroom,” he
said.
The company has a long history of developing and producing
fine wooden futon sofa sleepers and matching chairs and
accessories, and is also bringing a
full line of softgoods to market as well. “We have always sought to be a full
line supplier,” Pecoraro said. “Originality, quality and value
being at the core of everything we do.”
For more information contact Big Tree at 800-647-2671.
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Strata, SIS, & Otis Bed Align
At Tupelo
Strata Furniture, a leading futon sofa sleeper manufacturer,
S.I.S. Covers, a major supplier of futon covers, and Otis
Bed, a manufacturer of high end futon and traditional mattresses,
displayed their products together at the Tupelo Furniture
Market in Tupelo, Mississippi during the August 21-24 summer
market.
John Christiansen of S.I.S., Karen Day of Otis Bed, and Brian
Donohoo and Catherine Serie of Strata Furniture marketed
their products there for the first time
as a group.
“Our antiqued black painted Adriana, our fully back enclosed frame, was
shown with S.I.S. Cover’s “Rainforest” and one of Otis Bed’s “Luxury” mattresses,” said
Brian Donohoo of Strata. “The ensemble was extremely well received,” he
said. Buyers commented on how the total package looked like a traditional sofa
and were amazed that it was a futon sofa sleeper.
“It was great showing with S.I.S. and Otis Bed,” said Donohoo. “Their
product, quality and presentation works well with our sofa bed convertibles.”
For more information call Strata Furniture at 763-786-3784.
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Bourne’ International Introduces
Partners In Retail
“Bourne’ International has initiated a dealer
support system called Partners In Retail,” said Bourne’ International
president Chet Stoler. “The idea spins off of Chet’s
experience in manufacturing and my experience with the Ethan
Allen retail system which I was involved with for about 12
years,” added Greg Stinson, Bourne’ International’s
Director of Marketing. “Ethan Allen has the most successful
system of dealer support I have ever run across. Their philosophy
is to supply as much professional support to their dealers
in the form of advertising, tagging, display aids, point
of purchase signage, pricing, pictures and training information
as possible to ensure that the consumers see their products
in the very best light. Our intention is to make as many
aids as possible available to our dealers. We are building
a web-site that will make these aids available to download
whenever they are needed. They can also e-mail me their logo
and I can create P.O.P. signage and e-mail it back or print
it off and send it to them,” he said.
The arm rack was designed to expand the number of units that
could be sold out of one floor display. “The idea is to provide a physical experience
by sitting, touching and operating the frame. Since every style in the teak
or rubber wood lines sits the same, the arm rack allows for the sale of 5 arms
in two finishes from one set up,” Stinson said. The light box allows
for each arm style to be shown in a room setting. The consumer can see, sit,
feel and operate the frame; see, and feel the other arm styles; understand
their price differences, and also be able to see it in a room rather than trying
to imagine how it will look. “All of the reasons for not buying have
been eliminated and you don’t have to drag them all over the store to
close the sale. We think it will enhance the quantity of sales dramatically.
The nice part is that the bodies are all interchangeable, which allows the
dealer to have less inventory on hand,” Stoler said.
“Partners In Retail will grow as our dealers grow. We can share success
with our whole dealer team,” added Stinson.
If you are interested in more information
on Bourne’ International “Partners
in Retail” program please call 1-360-816-1054.
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Premium Futon Mattress Sales Soar
“Ultra
Helps Sell The Super”
Consumers are buying more super-premium futon mattresses
than at any time in history, America’s leading futon
retailers report. Super-premiums “are a huge deal for
our company,” a retail executive enthuses. Super premium
futon mattresses are being snapped up in 60 to 70% of the
futon sofa sleepers sold in many leading showrooms today,
they say. And it’s clear that the addition of an ultra
premium mattress genuinely kick-starts America’s new
super premium sales momentum.
Presented with a full selection of premium futon mattresses,
consumers are bouncing atop the most expensive ultra-premium
visco futon—often opting
for a less costly super-premium—and passing entirely on promotional units.
Interviews throughout the country reveal the new trend:
Texas
Texas Futon’s Cleatus Abbott: “We doubled our
super-premium sales when we put Gold Bond’s ultra premium
Visco Opulence (futon mattress) on our five showrooms. I
am still surprised. I didn’t think it would make much
of a difference, but it did.” He reports his super
premium futon, the “SofTouch”, sells for about
half of what his company charges for the ultra premium and
it is selling better than ever.
“Consumers definitely fall in love with the ($399) Opulence, and yet some
folks have a little sticker shock at that price. They’ll ask if we have
anything close to it for less dollars. So, we walk them to the ($249) SofTouch.
Boom. Sold. They love it.” Texas Futon operates stores in Dallas and Austin. “The
ultra-premium Opulence makes everything else seem much more affordable. We upgrade
50 or 60 percent, maybe more, with the lineup we now offer.”
“It’s real easy to step a consumer down,” he notes. “We
put Gold Bond’s premiums on our floor six years ago—our sales doubled,
so we attribute much of our success to Gold Bond. The time they spend down here
with us means a lot to me, as they have really showed me how it is done,” the
nine year futon veteran adds.
Midwest
“It’s clear,” reports Tim Sommer of HOM
Furniture, “our ultra and super premium futon mattress
lineup is a tremendous success here. We’re seeing 50
to 70% increases in our super premium business over the past
three months.”
“Since we put in the Visco Opulence, our SofTouch sales grew dramatically.
Looking at the numbers...our Coil Wrap business improved, too.” Mr. Sommer,
a 12 year futon veteran, says it took HOM’s staff a while to get comfortable
offering the upgrades on a regular basis. “It was quite a shift in orientation
on our floors,” he notes. “We’d dominated the $599 on down
futon business in our markets so this represented a true sea-change for us.”
Now, he says, “It’s a huge deal for us. We placed the Opulence
on the floors and immediately it starts to move...and our super premium SofTouch
demand really started growing. The Gold Bond premium line has become an absolutely
indispensable part of our package. It’s a tremendous success,” he
said.
Futon Conforms to Body
The new ‘Visco Opulence’ is a 12 inch profile
futon that transcends other cushioned premium sofa-like futons
in the seat position, while body-molded weight-sensitive
Visco mattress support is experienced when used in the bed
position. The futon conforms to the neck, head, spine and
trunk of the body. Gold Bond’s densified fibers and
high resiliency foam deliver deep support beneath the cover.
It is easy to fold, unfold and move.
The new futon retails at $399 full size, $499 queen, and
carries a 15 year non-prorated warranty.
The company manufactures 14 futon mattress models, of which
seven are in the premium category. Gold Bond dealers
are provided with award-winning point
of
sale sales aids, banners, posters, cutaways, and brochures.
For additional information, call Bob Naboicheck or Andy
Freedman, V.P. Sales and Marketing, 800-873-8498.
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Gold Bond, Adonis, & SIS
NOW in High Point IHFC Main Building
Gold Bond moves to an expanded showroom this fall (IHFC
1318) where the futon innovator will show with futon industry
co-leaders SIS Covers and Adonis Furniture. Gold Bond is
the nation’s largest volume producer and manufacturer
of futon mattresses.
Gold Bond’s expanded premium line is enabling retailers from Florida
to Oregon, California to Maine, to present what Gold Bond believes to be, “Our
most compelling mattress and comfort presentation to sofa sleeper shoppers,
ever.”
Gold Bond will show the ultra-premium “Visco Opulence” ($399 retail,
full ), and super premiums “Coil Wrap” ($299), “Wool Wrap” ($269), “Cotton
Coil” ($269), “SofTouch” ($249) and “Comfort Coil” ($199)
at the new market showroom.
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Simmons Futons
Ignores “Out of the Box” Thinking
United Sleep Products General Manager Paul Sullivan pulls
out a map of the United States. To the East of the Mississippi,
everything is shaded green. To the West of the river, it’s
a dull tan. He points to the green.
“Yesterday,” he says, “this was our territory.” He picks
up the map and symbolically tears it up. “Now, territories are irrelevant.
We can affordably ship anywhere.”
Sullivan is referring to Simmons Futons’ new Superbox program, which
he says is the most important feature added since United Sleep acquired the
Simmons license nearly five years ago.
“Don’t get me wrong,” he says. “We’ve done a lot
of great things: Four-position hinges, Beautyrest Futons, brand name slipcovers.
But before, everything we did was limited by how far we could ship it and still
have the cost make sense to the retailer. That’s all out the window now,” Sullivan
said.
Inside each Superbox, Simmons Futons has somehow managed
to fit a full sized frame
Vacuum-Packed futon and two pillows. The finished size of the box is smaller
than that required for all FedEx shipments. The futon has 8” of foam
and fiber and fully recovers in hours after opening.
“Everyone wins,” says Sullivan. “Retailers who’ve been
carrying our product already can store it in less space. Retailers who haven’t
been able to land our product cost effectively now can. With the Superbox, we
are a legitimate national player.”
Retailers choose one of three Superbox programs. The first
option, obviously for the largest dealers, is Direct Container.
Finished Superboxes ship
directly from United Sleep’s overseas facility to the dealer.
For stocking dealers, Simmons Futons ships from their East
Coast facility to the customer’s warehouse. Sullivan says, “That’s the way
most of our dealers prefer to work. It gives them flexibility with their inventory.”
The third option – and a totally new one for Simmons Futons – is
a Direct Fulfillment program, or as Sullivan prefers to call it – the ’Zero
Commitment’ program.
“Once we had this program in place and had developed the Superbox so that
it could be affordably FedEx’d to someone, we realized that if the retailer
wants, he shouldn’t have to stock anything. We can ship the futon
directly to the customer’s house.”
Sullivan expects the new Direct Fullfillment program will
appeal most to retailers who like to keep minimal inventories
or like to do business non-traditionally.
“For the catalog, kiosk or internet retailer, it’s the perfect fit.”
Sullivan says that the Superbox program is a natural extension
of the same message that United has been touting for years.
“We’ve been telling dealers to ‘Simply Say, “Simmons,”’ but
we weren’t doing enough to make it simple. The Superbox program speaks
directly to that need.”
Sullivan feels that the complexity of the futon industry
has driven dealers away from the business.
“Your greatest strength over-extended is your greatest weakness, and that’s
quite apparent in the futon industry. Our greatest strengths are all the options
available to consumers, but those options often frustrate the dealer and the
consumer. We wanted the Superbox to eliminate a lot of the difficulty in decision-making.”
That’s obvious upon first glance. The Simmons Superbox is limited to four
finished “sofas in a box.” Each frame is paired with an upholstered
futon that specifically matches it. Sullivan acknowledges this lack of choice
will take a while from some to get used to, however he is quick to point out
that the consumer can still add a new slip or zip cover to customize their futon.
“The oldest rule in selling is that 80 percent of your sales are made by
20 percent of your products. Most dealers can’t afford to keep all 100
percent of those options in stock and available to customers, so the Superbox
program only includes fabrics and frames that have been proven winners for us.”
Sullivan acknowledges that the program might be increased
to include step-up mattress options or additional frames
down the road but is committed
to
keeping the program as minimal as possible, to ensure maximum opportunity
without
hassle.
“For a long time, we’ve been saying “Simply Say, “Simmons.” Now
we’re going to show people how simple this business really can be.”
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